Effective Date: 19 Nov-2024
At ePlace, your trust matters to us. We are committed to safeguarding your personal information and ensuring that your experience with us is smooth, secure, and enjoyable. This Privacy Policy explains how we collect, use, and protect your data.
By using our website, you agree to the practices outlined below. Rest assured, your information is in safe hands.
1. What Information We Collect
We collect only the information needed to provide you with the best possible shopping experience:
a. Personal Information
This includes details you share with us when you place an order or contact us, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (securely processed through trusted third-party providers)
b. Non-Personal Information
This helps us improve your experience and includes:
- Device type, browser version, and IP address
- Pages you visit and time spent on our site
We use this information to make our website more user-friendly and efficient.
2. How We Use Your Information
We use your information responsibly and only for the following purposes:
- To fulfill orders: Ensure accurate delivery and provide order updates.
- To improve our website: Enhance functionality and tailor the shopping experience.
- To communicate with you: Send order confirmations, respond to inquiries, and share special offers (if you choose to subscribe).
- To keep things secure: Detect and prevent any fraudulent activity.
We will never misuse your information, and you’re always in control.
3. Sharing Your Information
We respect your privacy and only share your data with trusted partners when absolutely necessary:
- Service providers: For payment processing, order delivery, and website hosting.
- Legal requirements: If required by law or to protect the rights of ePlace.
We never sell or trade your personal information to third parties.
4. Cookies – Making Your Experience Better
Cookies are small pieces of data stored on your device to improve website performance. At ePlace, cookies help us:
- Remember your preferences (like cart items).
- Analyze website performance to serve you better.
- Show personalized offers that match your interests.
You can always adjust cookie settings in your browser, but disabling them might affect some features of the site.
5. How We Protect Your Data
Your security is our priority. We use advanced encryption and secure servers to protect your information. While we do our best, no system is entirely foolproof. If you notice anything suspicious, let us know immediately at support@eplace.com.
6. Your Rights – You’re in Control
We believe in transparency, so you have the right to:
- Access: View the personal information we have about you.
- Update: Correct any inaccurate details.
- Delete: Request the deletion of your data (except where legally required to keep it).
- Unsubscribe: Opt out of promotional emails anytime by clicking “unsubscribe” at the bottom of the email.
For any of these requests, simply email us at support@eplace.store. We’re here to help!
7. External Links
Our website may link to other sites for your convenience. We ensure these are reliable but encourage you to read their privacy policies, as we aren’t responsible for their practices.
8. Changes to This Policy
As we grow and improve, we may update this Privacy Policy. Don’t worry—any changes will be posted here, and we’ll always prioritize your privacy.
9. Need Help? Contact Us Anytime
We’re always here to answer your questions or address concerns:
- Email: support@eplace.store
- Phone: 0562-3589931
- Address: Agra – Uttar pradesh